Billt4SF

Member
Aug 4, 2014
127
4
18
Anyone know if this is legit?

I was counting on the help of an agent, because I will shortly return from outlying islands to Bali with an almost-expired 211 (Sosial) visa which needs renewing in a hurry. I contacted the agent Yani but she hasn't responded to me yet!

Thanks,

Bill


Breaking: Expats Can No Longer Rely Solely on Agents to Get Permits - Indonesia Expat

Indonesia just announced that immigration formality agents are no longer allowed to submit applications for visas and stay permits without having the expat present.

(Disclosure: The information in this article is not sponsored content, but was provided by The Permit House, a formality agent for the immigration process in Indonesia.)

On November 14, 2016, Indonesia’s Ministry of Justice via the Director General of Immigration announced that third parties in the nation’s immigration process, such as formality agents, are no longer allowed to submit applications for visas or stay permits (KITAS) on behalf of expats or their sponsoring companies.

The news came as a shock after agents were invited to a gathering at the Director General on Friday, November 11. Rumours were spreading days before, and the sudden decision will have a big impact for all parties involved, including:

Expats and visitors to Indonesia
Companies acting as sponsors
Formality agents and other third parties
Government employees at Immigration offices throughout Indonesia
All stakeholders above must now accept that from this day forward:
All Immigration licenses issued to formalities agents and alike will be (are) revoked starting November 14, 2016.
All applications for visas and stay permits, must be submitted by the (company) sponsor or its staff or by the expat.
No more smooth or urgency procedures will be possible. All applications from expats via a company or private entity will be handled based on a ‘First In First Out’ or FIFO basis.
immigration-office-indonesia

As of right now, however, the process for obtaining a visa and/or stay permit has not changed. This means:

The main impact is that the expat or the sponsor now have to carry out submissions independently. They will have to go to Immigration and stand in line at the counter and wait their turn.
As no more urgency processes are possible, the handling time for all applications will increase significantly. The FIFO rule will turn out to be of great effect because the expats and sponsors will need to go Immigration themselves (and return repeatedly) to get an update on their applications. Waiting times will be unpredictable.
As government employees will not be allowed to ask for ‘extra payments’, the general costs for visas and stay permit applications (new ones and extensions) will decrease.
The prices for Immigration services as set by the government (regulation number 47 OF 2014 ‘about the type and rates of state revenues R’, under category IV ‘Immigration Services’) are set to prevail.

New daily practice
Companies will need to appoint a staff member that will accompany the agent to Immigration and submit the applications.
While the expat and sponsor before only needed to come for the bio data session, they now will need to come to Immigration between four and seven times to execute the following:
Submission of the application
Returning if the application is not complete or has minor issues that need to be solved
Returning for any news related to progress.
Returning to make an appointment when Immigration wants to check address (obligatory in the KITAP process)
Return to pay the dues when the application is in the end phase
Return for the bio data session
Return for one more trip to pick up the visa or stay permit

Formality agents and other third parties will continue to provide the same work. However, the expat and/or company acting as the sponsor will now need to join the agents in managing submissions, collecting forms and liaising with Immigration authorities.
Source 403 Forbidden
 
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spicyayam

Well-Known Member
Jan 12, 2009
3,596
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I can't believe they would get rid of the whole agent system. I just don't see it happening. I have seen agents working at immigration offices, they look like they are the ones doing all of the organizing and getting things done.

At least this would be good for people on retirement visas if they can apply for the visa themselves without having to use agents.

Anyone spoken to agents about this?
 

davita

Well-Known Member
Mar 13, 2012
4,441
146
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My wife asked our agent and he said it only refers to those unregistered agents who have historically gone around the back door to bribe immigration officers to get things done. He has more than 20 employees in his three offices (2 in Bali and 1 in Jakarta) including lawyers.....they would be unemployed if his business collapsed.

It may clean up the corruption somewhat but I doubt those using a registered agent for this purpose will see much difference. I already attended Imigrasi for all my Sosbuds/Kitas/Kitaps in the past.
The rule didn't even mention that Retirees are mandated to use an agent.
Maybe leaving one's passport with an agent to get Sosbud extensions/renewals will not be available now.

Here's a link to the Indonesian IMI that regulates the new rule.....http://fpc-indonesia.co.id/wp-conte...PUTUSAN_DIRJEN_IMIGRASI_IMI_1933_PR_07_04.pdf

here's a google translate summary...if someone can translate better that would be useful...

Control of Immigration Services
To realize the immigration service that is clean, efficient, effective and non-discriminatory, as well as support for government efforts to eliminate illegal fees in all government agencies, the Directorate General of Immigration to take steps to curb the services Immigration, both the service request Passport RI, granting or renewal of licenses stay of foreigners and other immigration services.
This is confirmed by the Director General of Immigration No. IMI-1933.PR.07.04 dated November 07, 2016 on curbing In Immigration Service, which among other things point that the immigration service should be carried out by a professional, accountable, synergies, transparent, innovative, timely, cost, precise requirements, simple, straightforward and free of illegal fees.
Implementation of immigration services conducted on an individual be arranged in the order with queue numbers wherever possible this first first out. It is prohibited to discriminate the service by giving precedence, delay, accelerate reason levies, gifts, gift in any form.
Against persons with disabilities, the elderly, pregnant women and nursing mothers can be given priority service in accordance with the legislation.
It is not allowed to mention there bureau / committee conducting immigration services at the Immigration, license bureau operation / management of immigration services which have been published otherwise revoked and dinyatan not apply.
 

Billt4SF

Member
Aug 4, 2014
127
4
18
FYI I went to Yani today and she seems able to help me even though I have some "special needs" ha ha ha meaning $$$

- Bill