Seriously back on the Cracker’s toilet discussion, I heard today from “deepthroat” who has been quiet as of late. He/she makes a good point and it makes reasonable sense to me. I’m trying to get “deepthroat” to sign on and suggested they could use Bert’s toilet as their avatar!
Anyway, here it is:
The debate on charging Rp. 5,000 for a good, clean western-style toilet
in Bedugul might lend itself to being seen from another perspective.
Undoubtedly, there is a clash of culture here, but perhaps in ways that
are not immediately apparent.
On the one hand we have a local culture that does not like
confrontation, doing all in its powers to avoid saying "no."
And, on the other hand, you have people who have invested a considerable
sum in building and maintaining the cleanliness of a modern toilet as a
means of supporting their main line of business - the Cracker Barrel.
Rightly, the owners - no matter how public spirited - probably never had
the intention of operating a free public toilet for the thousands who
pass through the area every day.
In the West, the solution would have been easy: merely post a sign that
says "toilet for patrons use only." Arguably, such a sign in Indonesia
just wouldn't work. It is one of the more endearing local peculiarities
to believe that "rules" per se do not personally apply, and "the
individual" can somehow be exempted from any prohibition -, ranging from
building in the green zone, to storing building supplies on the pavement
of a main thoroughfare, to driving the wrong way down a one way street.
Thus, post a sign saying "toilet for patrons use only" and you'll find
non-customers either ignoring the sign completely or asking staff for an
exemption "just this once and just for me" because of an urgent call to
nature. Mind you, does anyone really go to a toilet without the primal
persuasions of Mother Nature? In any case, deny the request for
"one-time-just-for-me" exemption and the staff would immediately find
themselves in the very uncomfortable "no-go-zone" of direct
confrontation and refusal.
Perhaps the owner has shown a wiser comprehension of local culture than
initially credited to him in posting the Rp. 5,000 toilet charge. To my
experience, people in Indonesia have a quicker and more accepting grasp
of a "toll" than they do a prohibition.
I suspect that at Rp. 5,000 the owners of the Cracker Barrel have made a
masterful stroke in dealing with local culture. In posting an exorbitant
price of Rp. 5,000 the message is clear: we'd really prefer that you not
use our toilet unless you are a patron of our establishment. This is a
much more effective and locally acceptable way of saying "no" to the
long line of domestic and foreign tourist who now know of the clean
"loo" because of its thorough discussion on the Forum.