Bali, one of a thousand islands in Indonesia was famous as a central of tourism objects since 1920. That's way why hospitality business growing so rapidly and make a fierce competition, every businessperson competed to provide the best deals in facility, service or both of these. Finally, this island has more than 34.226 room for tourist accommodations (data from BPS-Bali) but which eventually went bankrupt is not a few too. Why?
As my research, besides complete facility and good service, actually, the most important things that should have and offer in the hospitality business is a good quality water. In this context, we are not talking about local people or somebody who is been stayed for a long time on a place, every person has difference standard quality of water for their needs and every person have their own capability to adapt with water. Many villas, bungalows, hotels or resorts that actually has a complete facility and very good services getting the low score or bad in rating & review even bankrupt just because of the water problem, and adaptation is the causes of this problem.
In the conclusion now we know, that at this time had a complete facility and good service in the hospitality business is not enough. Everyday water becomes more contaminated and not every person can be adapt. The guest satisfaction as the point of the business become a kite on the strong winds of competition which should be pursued to raising your reputation up. And good quality water is one of important thing that we must provide.
Agree?
As my research, besides complete facility and good service, actually, the most important things that should have and offer in the hospitality business is a good quality water. In this context, we are not talking about local people or somebody who is been stayed for a long time on a place, every person has difference standard quality of water for their needs and every person have their own capability to adapt with water. Many villas, bungalows, hotels or resorts that actually has a complete facility and very good services getting the low score or bad in rating & review even bankrupt just because of the water problem, and adaptation is the causes of this problem.
In the conclusion now we know, that at this time had a complete facility and good service in the hospitality business is not enough. Everyday water becomes more contaminated and not every person can be adapt. The guest satisfaction as the point of the business become a kite on the strong winds of competition which should be pursued to raising your reputation up. And good quality water is one of important thing that we must provide.
Agree?