JohnnyCool wrote1) They supply or should supply everything (at no cost). The modem we got from them seems decent enough and I wouldn't bother looking at anything else. The speed should be good enough that it shouldn't matter if someone is downloading movies, talking on skype etc.
[COLOR=#ff0000]You get three pieces of hardware:
1. the fibre cable itself to your house (and other needed cables)
2. the modem (which you have to return if you op-out later)
3. a HDMI box which connects the modem to the TV via a LAN cable
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2) This seems common. They may even say yes, but then they will give you a bill with the more expensive price.
[COLOR=#ff0000]You probably got a promo price initially - the price went up from January 2016, but still OK
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3) You need to run a LAN cable from the modem to another box which then connects to your tv. There is no easy way that i know of to make it wireless.
[COLOR=#ff0000]The "other box", in my case, is a ZTE box with IndiHome Fiber branding. It connects directly to the modem via a LAN cable. A HDMI cable then connects it to the TV.
Ideally, the LAN cable shouldn't run too long a distance from the modem, but I'm not sure how long is "too long".
Mine is about two metres or so and seems fine. The Telkom crew [I][B]should[/B][/I] have set that up for you already.[/COLOR]
Dual band modems are [B]not[/B] dual internet connections. They are capable of switching between two different frequencies (where available).
If you really want to have your staff connect "separately", you could create an extra access point for them with their own password.
They'd still be using the main connection so I can't see how this would be useful.
Oh, and your connection is 10 Mbps, not 10 GB (I wish).
[B]Two things that Telkom botched initially for me
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1. They ran the fibre cable to my lounge room, where my TV is, [I][B]then[/B][/I] looked around and asked where my main computer was!?
It's located in a small adjacent room, so they had to start all-over and run it there.
2. The package also comes with a free digital phone connection, but you have to supply your own phone.
You can call anywhere within Indonesia for 1,000 (?) minutes/month for free.
I already had a fully-functioning phone line which one idiot re-routed to next to my computer.
So, now I have my main normal phone plus the digital one next to each other in the same room, sitting on top of my printer!
So what you are really saying about the phone is that you cannot transfer the number from your copper-wire service to the Indihome service. In Western countries we would think that was crazy, but Indonesians are used to changing their numbers like underwear - so no big deal.
