harryopal1 wrote
Never responding to users notices about continuing problems is not really a very good way of keeping the site alive. Still getting "Oops". At least respond with something that tries to help us understand the problem and what is being done to fix it.
I agree. I notice where I live, that when I ask a question about something, the response is Tunngu Sebetar.(wait a moment). I wait and wait, and maybe get an answer, maybe not. it seems, I have to call them again to get an answer. I wonder is it, if the answer is yes, I get a quicker response. If the answer is no, they just don't respond. Is this about losing face, or what? I know people here don't like confrontations, but a simple answer, would be nice. If this is a cultural thing, someone please enlighten me!