Biznet issues - Switch to MTM Bali?

Metter

I have been with Biznet for the last year and a half. I am now finding quiet a few outages or slow internet which prevents streaming. Has anyone with MTM had similar issues? I am considering switching from Biznet but as streaming is important to me I don't know if these outages are just Bali infrastructure issues or Biznet issues.

spicyayam

Currently, using MTM and they are fantastic. They seem faster, more reliable, and cheaper than Biznet. I heard many people having problems with Biznet also.

Metter

spicyayam wrote Currently, using MTM and they are fantastic. They seem faster, more reliable, and cheaper than Biznet. I heard many people having problems with Biznet also.

Thanks Spicyayam, I think I will give them a go

Juggler

Had biznet also and they were ok but their service standards def dropped...switched to mtm and paid a year up front and got a super deal. some outages( two or three) but mostly when a truck takes down the fibre..

Markit

It's the old story again and again: 1) New guy on the block offers his service, has zero customers so is cheap as... 2) Gets more and more customers with out increasing infrastructure at all, service availability drops off more and more... 3) Everyone that loved them a year ago starts grousing about it and asks for suggestions for new service Go back to 1)

Metter

Markit wrote It's the old story again and again: 1) New guy on the block offers his service, has zero customers so is cheap as... 2) Gets more and more customers with out increasing infrastructure at all, service availability drops off more and more... 3) Everyone that loved them a year ago starts grousing about it and asks for suggestions for new service Go back to 1)

For sure Markit, Played this for the last 20 years at least (30 odd years if you include dial up BBS before the internet became a common thing). i will stick with MTM whilst they are good and then move if needed. Less concerned about price than service quality - unfortunately Indihome proved to me that high price does not always equal good service

Metter

Markit wrote I suspect that the problem you all have down south is the high density of users that we are spared up here. So no matter who you go with eventually everyone else will pile on board and you're back to square 1. I've been with Indihome for years now and I get great service (same day or max next day service) and when I tell them our paying guests (we don't have any) are complaining it seems to motivate them even more to solve any problems I do have - try it.

Lol, I like that. Will definitely give it a go.

Markit

Metter wrote For sure Markit, Played this for the last 20 years at least (30 odd years if you include dial up BBS before the internet became a common thing). i will stick with MTM whilst they are good and then move if needed. Less concerned about price than service quality - unfortunately Indihome proved to me that high price does not always equal good service

I suspect that the problem you all have down south is the high density of users that we are spared up here. So no matter who you go with eventually everyone else will pile on board and you're back to square 1. I've been with Indihome for years now and I get great service (same day or max next day service) and when I tell them our paying guests (we don't have any) are complaining it seems to motivate them even more to solve any problems I do have - try it.