Indihome ??

Fred2

Anyone using indihome ?? how good is the internet ?? How much are you paying ?? thinking of changing to indihome Thanks

Juggler

Hi Fred we recently switched from Biznet to MTM. MTM had some geat deals and super fast. 150mbps so great for streaming. Also we paid upfront for a year and it was cheap like aroung 400k per mth and they threw in the movie packages etc....they have been quite reliable and they only seem to go doown when trucks rip out the fibre from the poles.

satrio48

Juggler wrote Hi Fred we recently switched from Biznet to MTM. MTM had some geat deals and super fast. 150mbps so great for streaming. Also we paid upfront for a year and it was cheap like aroung 400k per mth and they threw in the movie packages etc....they have been quite reliable and they only seem to go doown when trucks rip out the fibre from the poles.

I Recommend Biznet too

spicyayam

Indihome tends to be on the expensive side. Biznet is better value. Both have problems from time to time and the service is not too bad. MTM seems to be a good option worth exploring if they are available in your area.

Markit

Have had Indihome for about 6 or 7 years here in the East and have always found them extremely helpful (if you have an issue say you have paying guests that are complaining - for some reason this motivates them enormously) Was paying 250k/month for just 10mg without all the other rubbish (films/phone/etc) now am paying 350k/mth for 20mg.

britoo

Fred, this is my experience I have been using Indihome for about 6 years now, first 5 near Canggu and since last year in Ubud environs. We switched from Global Extreme after about 1. A lot of people I know trash them but I have found their technical service to be perfectly fine. I don't recall any excessive outages - some short ones sure, where we have had problems at their end they have always been prompt and attentive in fixing things, one time replacing the entire line into the house within 24 hours. Their office back-end would be my only major gripe. 1 year after transferring our service after we moved we are still being harassed to return the equpment from our original location despite it having been returned to their office in person and despite it being a pre-condition of them setting up in the new location that we do so. Ho hum . . . . I think we pay just under 600k pcm when the tax is added for triple play 20MB internet + cable TV inc HBO + internet phone with 1000 mins landline calls. Could easily live without the latter 2 services. I should preface - my internet needs are not particularly demanding and I'd probably make do with 2 - 3 MB but with what we have, we can easily meet our domestic needs; browsing, mail, updates, stream fair quality video from local and international sources + music + youtube with occasional buffering likely to be from the international end of the pipe. They have now unblocked NETFLIX - yaaaaahhh Key downsides are: + As of about 2years ago they introduced carrier grade NAT (CNAT) which means after about a week or so you'll silently migrate onto a private IP address which will then prevent incoming connections that arent initiated from inside your network. Sorry, its tecchie but probably not a problem for you unless you know it is going to be. + The wifi on their stock modem is poor - single band, short range - I plugged my own wireless router into theirs and use that instead. + Getting better but the security on their modem was shocking as recently as 2 years ago with back-doors galore. They have made significant progress here - mainly shutting down on-modem services - but this is another reason I dropped my own router in under theirs. To be fair I have no idea if other ISPs have the same issues. + Probably no different to other ISPs but they appear to have back-door (they'd say admin) access to their router and can access it at will. Another reason I have dropped my own one in under it. + Modem has 2 VOIP ports but the modem config is locked down so you cant set up your own international provider on the second or I guess use them at all without the phone package. In short, I'd give them a thumbs up based on my experience. Cheers .

Markit

britoo wrote + The wifi on their stock modem is poor - single band, short range - I plugged my own wireless router into theirs and use that instead. .

Was thinking of doing the same so any tips on which router you found helpful? Also you're just going ethernet cable from their modem to yours?

ronb

I have an Asus RTAC88U (expensive I know) connected to the Telkom modem. Yes, an ethernet cable to connect between the two. The Asus manages the home subnet based on 192.168.0.1. One of the reasons for the expensive Asus is because it provides 8 Ethernet outllets(rather than the more usual 4) so I can used wired connections more extensively.

Markit

Thank you Ron but I don't understand why you'd plumb for a 5/9 juta wifi router and then only use it for the cable connections. A simple ethernet splitter from your Indihome router would have done the same for much, much less.

ronb

The reasons for the Asus router are: 1. security - the Asus firmware is regularly updated and automatically installed. The ZTE modem/router from Telkom is 7 years old, has not received firmware updates, there have been security flaws that help phishers and these are fixed in ZTE firmware updates, but I don't think Telkom installs any updates. There are more security advantages with the Asus, but I won't go on. 2. speed - all the wired connections are gigabit ethernet. I think the old ZTE here is 100 Mbit ethernet. The wifi of the Asus is quite strong which means faster connections compared to the ZTE and compared to the TP-link router I had before

ronb

Markit wrote [COLOR=rgb(226, 80, 65)]Since you're using the ZTE simply as a fiber optic modem and connecting through ethernet with your ASUS, if the maximum speed you can get from ZTE is 100Mbit then your Asus is limited to that also isn't it?[/COLOR] Just trying to understand your setup so I can copycat you. Cheers

My home network has Network Attached Storage (NAS), PCs, Android TVs etc and the gigabit ethernet benefits all of this. Communication with remote locations are of course limited by the ZTE speed, but more importantly my Indihome service which is 40 Mbps down and 8 up.

Markit

ronb wrote The reasons for the Asus router are: 1. security - the Asus firmware is regularly updated and automatically installed. The ZTE modem/router from Telkom is 7 years old, has not received firmware updates, there have been security flaws that help phishers and these are fixed in ZTE firmware updates, but I don't think Telkom installs any updates. There are more security advantages with the Asus, but I won't go on. [COLOR=rgb(235, 107, 86)]Since you're not using the ZTE as a wireless connection you could simply turn off the wireless and the only possible connection to the outside world would be through the fiber cable which is completely secure - you can't tap into fiber without destroying the connection, the last I'd heard? I seem to remember reading somewhere that the ZTE updates are automatic and carried out online (of course). [/COLOR] 2. speed - all the wired connections are gigabit ethernet. I think the old ZTE here is 100 Mbit ethernet. The wifi of the Asus is quite strong which means faster connections compared to the ZTE and compared to the TP-link router I had before

[COLOR=rgb(226, 80, 65)]Since you're using the ZTE simply as a fiber optic modem and connecting through ethernet with your ASUS, if the maximum speed you can get from ZTE is 100Mbit then your Asus is limited to that also isn't it?[/COLOR] Just trying to understand your setup so I can copycat you. Cheers

Metter

Markit wrote Was thinking of doing the same so any tips on which router you found helpful? Also you're just going ethernet cable from their modem to yours?

I use a stock wifi modem but the use a cheap Tendra mesh system to reach the whole house. It is flawless wifi now

Markit

Metter wrote I use a stock wifi modem but the use a cheap Tendra mesh system to reach the whole house. It is flawless wifi now

I don't even know what "flawless wifi" looks like...

Metter

Markit wrote I don't even know what "flawless wifi" looks like...

LOL, I mean the wifi strength through the house from my mesh is flawless. The internet is up and down as per usual Biznet issues. But I can be at the furthest point in the house or garden (from the original modem) and get a good signal.

britoo

Was thinking of doing the same so any tips on which router you found helpful? Also you're just going ethernet cable from their modem to yours?

As per other posters on here I plugged my personal router(s) - his & hers - directly into the Indihome router creating a situation called double NAT which has caused 1 single easily fixible problem for me with VOIP clients so far. My routers are nothing special a few year old NETGEAR models which are dual band and offer wireless ac mode unlike the indihome single band router which only supports bgn modes @ 2.4GHz. They also seem to have better range, but my main goal here was security. On paper (huge pinch of salt) this gives best case - 2*450MB compared with 1*300MB for the Indihome standard router. Reality is of course not marketing hype. In reality I observe better reliability, coverage and throughput. As an aside the "proper" way to do this is to set ones Indihome router to bridge mode which turns it into a dumb conduit, taking the second NAT out of the equation with regards to your internet connection and avoids any issues associated with double NAT. For some ISP/router combos this can be done by the user but for Indihome you need to contact them and request this process. So here are my tips: 1. Unless you are a power user and double NAT will cause you problems, just plug your own router's WAN port into Indihome's and let the router's setup wizard work out what the wan connection is. 2. On the Indihome router, I found it necessary to check the menu item "DHCP Port Service" under "+LAN" and I found setting it to "Default" for the port my router was connected to, solved a problem with my router not getting its ip address at start up. 3 This is more good housekeeping but under the same "+LAN" I set "DHCP Port Binding" using the MAC address of my router to ensure it would always and only get a fixed IP address so I can always find it when I need to. 4 On my router my SIP internet phone service broke as a result of the double NAT and I found I had to mess around with SIP-ALG and NAT filtering settings on my NETGEAR to get it working again. 5 If you go the wireless ac route with the 5GHz band I think Indonesia only offers a subset of the available channels. Some modern devices automatically restrict the channels they will see according to where they think they are and as a result I have seen mainly phones fail to see the 5G part of the network entirely. No real strong advice on which device/brand to get, whichever works best for you. As an aside and in the spirit of sensationalism, this is apparantly just how bad it can get when you have unsecure wifi - https://www.bbc.co.uk/news/technology-57156799