Greetings Andrea,
And welcome to the Expat forum. Visa questions, and “problems” seem to me to be a major topic on virtually every forum having to do with Bali for ages.
I read with interest your own personal story, and as I’ve said a thousand times…and Bert the same amount…GO TO THE EXPERTS! Why on earth anyone would want to try to renew their visa here, on their own, by going to immigration is beyond my ability to understand, ESPECIALLY if the visa you are trying to renew is the first Indonesian visa in your passport. That is nothing more than an open invitation to get totally messed with.
As I review my passport, I am on my 14th six month visa. Most of them, the early years, are all social/cultural, lately, they are business visas. I wouldn’t dream of going to the immigration office myself to renew any of these visas. They have all been handled by PT. Bali Ide…the hands down favorite in handling expatriate needs in Bali for many years. In fact, of my many, many expatriate friends, I don’t know one who doesn’t use PT Bali Ide.
I urge anyone needing of visa help to go to the pros. Their cost can actually be less than doing it on your own. Web site:
http://www.bali-expat-business.com E-mail,
info@bali-expat-business.com phone: (0361) 264749.
It is very, very silly to play around with immigration issues in Indonesia.
To answer Adele's question, yes, each of your children will also requre a visa. Even my three sons, born in Bali with me and my Balinese wife require a visa, (Kitas), as they are declared as US citizens.